Privacy Policy of Addis Ababa Bole Airport (ADD)

Please read our privacy policy carefully to see how we collect, use, safeguard, and otherwise handle your Personally Identifiable Information on our website.


To preserve your privacy, our website complies with all legal obligations. Our Privacy Policy is a legal statement that explains how we may gather information from you, how we may use it, and how you can limit how we share it. In our Privacy Policy, capitalized terms will appear. The definitions section below explains the meanings of these terms.

1.1 Thank you for visiting Ethiopian Airlines’ (“EA”) privacy notice. We value your privacy and are dedicated to safeguarding your personal information. This privacy notice tells you about how we handle your personal data as an EA customer, potential customer, or vendor, as well as your privacy rights and how the law protects you.

1.2 We have a specialized unit within our Customer Relations Department that will handle any privacy-related issues or requests. Please contact us using the information below if you have any queries regarding this privacy notice, including any requests to exercise your legal rights.

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2.1   Our full details are:

            Full name of legal entity:        Ethiopian Airlines Group

            Email address:              

            Postal address:                        1755

You have the right to make a complaint at any time to your country’s supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the relevant data protection authority, so please contact us in the first instance using the contact details above.

3.1 This version was last updated on May 24, 2018, and we may provide you with older versions if you contact us. With effect from the effective date of this privacy policy, which is May 24, 2018, this version replaces all earlier versions.

3.2 It is critical that the personal information we have about you is correct and up to date. If your personal information changes throughout your contact with us, please let us know.

Links to third-party websites, plug-ins, and applications may be found on our website ( Third parties may collect or share data about you if you click on those links or enable those connections. Because we have no control over these third-party websites, ET is not responsible for their privacy policies.

We advise you to read the privacy notices of every website you visit after leaving ours.

When you travel with us, use our websites, or utilize our contact centers or mobile apps, we gather personal data about you whenever and whenever you use our services (whether delivered directly by us or by other firms or agencies operating on our behalf).

Below is a list of all the methods we intend to use your personal data, as well as which legal bases we will use to do so. Where applicable, we’ve also indicated our legitimate interests.

The technologies of “cookies” and “web beacons” are used on our website. We use cookies and web beacons to distinguish you from other visitors, track your IP address and site usage, and identify the website from which you linked to ours. 

This information is used to fulfill contracts with our business partners and to improve our website design, as well as our products, services, and promotions, in order to better serve you. We do not collect any information regarding your use of other websites in any other way.

Cookies and web beacons may be used to collect non-personal data or anonymized/pseudonymized information, which we may share with or obtain on our behalf.

We do not knowingly collect personal information from children under the age of sixteen. Our website, products, and services are all intended for users who are at least 16 years old.

If you are under the age of 16, do not use or supply any information on this website or on or through any of its features, register on the website, make any transactions through the website, or provide any personal information to us, such as your name, address, phone number, or email address.

If we discover that we have obtained or received personal data from a child under the age of 16, we will erase it.

Please notify us if you suspect we have information from or about a kid under the age of 16.

We may share your personal data with service partners who provide support services to us or assist us in marketing our products and services in order to provide you with the best possible service. Third-party service providers conduct services on our behalf. They are contractually prohibited from using your information for any purpose other than assisting us in providing you with EA’s products and services.

We will frequently need to share your personal data with third parties engaged in making your travel arrangements, such as airlines, airport operators, customs, immigration authorities, and travel agents, in order to enable your travel plans. We also share your personal information with third parties who offer services to you or to us, such as air transportation firms.

Your personal information may be disclosed to a third party to whom we sell, transfer, or merge parts of our business or assets. Alternatively, we could try to buy or merge with other companies. If our company changes hands, the new owners may continue to use your personal information in the same manner as described in this privacy notice.

We may also share your personal information with a third party if you request it or if we believe it is required by law.

We design data processing systems so that the most stringent privacy controls are applied automatically.
We only allow for more extensive processing of personal data if the data subject grants their explicit agreement.

We have implemented necessary security measures to protect your personal data from being lost, misused, accessed in an unauthorized manner, altered, or exposed by accident. Furthermore, we restrict access to your personal data to employees, agents, contractors, and other third parties who require it for business purposes. They will only process your personal data in accordance with our instructions and are bound by strict confidentiality obligations.

This policy supersedes any earlier information practices disclosures we may have made to you. As permitted by law, we reserve the right to alter this policy and to apply such changes to information previously collected. We will tell you if there are any major changes to this policy or our information practices in the future by posting the policy changes on our website.

Bole International Airport (ADD/HAAB) - Airport Technology


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